PRE-REGISTRATION INFORMATION FOR ACCOMMODATION
In order to facilitate the check-in procedures, we would require the pre-registration information to be forwarded to the hotel prior to the group’s arrival.
The information required to that effect is:
- Full Names and Forenames
- Home Address / Telephone Number
- Date of birth
- Passport Number
- Email Address
- Any Special Dietaries
CHECK-IN/CHECK-OUT
Official Check-in Time is at 14h00 unless the rooms have been reserved for early check-in against 50% of one night accommodation rate and check-out time is at 12h00.
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ROOM ALLOCATION
- Upon completion of the room allocation, a final rooming list will be sent 24hrs prior to the group arrival
- Luggage can thus be pre-tagged with the respective room numbers prior to the arrival at the hotel in order
to ensure a smooth luggage delivery in rooms.
- Luggage is sent to the rooms and collected from the rooms upon departure.
(NOTE: We do not have a charge for porterage; however we have a tipping pool to which guests/groups can contribute)
HOSPITALITY VENUE
A semi-private Hospitality Desk can be provided for the group.
Equipment:
- Table and chairs
- Green Board
- Flipcharts and Markers
- Ashtray – Dustbin
ROOM AMENITIES
All Rooms:
- Pineapple presentation
VIP Rooms:
- Fruit Kebab or Fruit Basket
- Personalised Wine or Rum Jar (at the hotel discretion)
- Daily Turndown ( at the hotel discretion)
- Butler Service
Other Attentions:
- Welcome Teletext message and day to day programme on a dedicated channel 26 for the group
- Group Gazette with Group Logo can be designed and printed by the hotel
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INTERNET ACCESS
An operation room, which is situated on the groundfloor of the Manor House, can be made available and the following equipment hired at an extra charge:
- Fax Machine
- PC with Windows XP
- Photocopier
- Internet Access
WIFI INTERNET ACCESS
WIFI Internet Access is available in the Public areas and in your room. So as to access this service you will need your personal pin code which can be obtained from Guest Relations or Reception.
WIFI Service will be charged directly to your extras account at the published rate
- per hour
- 24 hours package
- 72 hours open time package
- 1 week open time package
NOTE: The rates quoted are on a continuous usuage basis.
BUSINESS CENTER
- Fax Machine rental
- Black and White Photocopier Rental
- PC Rental
- Black and White A4 Photocopies
- Black and White A3 Photocopies
COMMUNICATION
- One mobile phone with internal phone numbers for Tour Leader Free
- Rental of Local Telephone Details on request
OTHERS:
Welcome teletext message and day-to-day programme on a dedicated TV channel for the group. The resort gazette can be personalized with the group’s logo and printed by the Resort with the group’s programme details.
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